Help & Support

How soon will someone call me?

A counsellor usually calls within 24 hours on working days. If you would rather have a WhatsApp message than a call, say so in the enquiry form and we will message instead.

Does any of this cost money?

No. Counselling, shortlisting and application help are free for students and parents. Universities pay us, you do not.

Do you collect admission or application fees?

Never. Every fee goes directly to the college or university through its own official channel. If someone claiming to be from CareerOptics asks you to transfer an admission fee to them, it is not us — call +91 73678 78422 and tell us.

Can you help with government colleges too?

Yes. We guide students through state counselling such as BCECE and UGEAC, and national processes like JoSAA and NEET, alongside private university admissions.

What documents will I need?

It depends on the college, but almost always: Class 10 and 12 marksheets, the entrance exam scorecard if there is one, a transfer or migration certificate, a category certificate if you are claiming reservation, Aadhaar, and passport-size photographs. Your counsellor will give you the exact list for your college.

Can you help with an education loan?

We help you check eligibility for schemes like the Bihar Student Credit Card and state scholarships, and we explain the documents each one needs. We are not a lender and we do not process loans ourselves.

I want my enquiry deleted

Write to info@careeroptics.in from the email you used, or call +91 73678 78422, and we will remove your details.

Still stuck?

Call +91 73678 78422 or email info@careeroptics.in.